It was evident at first glance that Abby enjoyed crafts. At 87 she was an accomplished artist painting in mediums ranging from oil and pastels to fine china. She loved to knit and sew as well as craft the occasional sun catcher for her windows. Her home of 50 years was full of her art as well as all the supplies that go along with each of these hobbies. She was very proud of the fact that her mother had been an artist. She still had several of her paintings from her. They were tucked away in a closet waiting to be reframed so she could display them on her wall. She even had the frames to do it; she just hadn’t found the time or energy. As we walked through her home, one more thing became evident. Abby was a collector. Not of fine art or antiques although she had plenty of these things. No, Abby collected stuff. Anything from old newspapers, she insisted she would get to those crosswords someday, to ripped grocery bags and broken butter containers. When she was asked why she felt she wanted to save things it was always a similar response. She needed them. She assured us that as young people we didn’t understand the value of a dollar because we had been handed things all our lives. She lived through hard times and was not about to throw out perfectly good items that could be reused.
As a Stager, walking into Abby’s home, I was in awe of the sheer magnitude of the things she had crammed into her modest home. It was hard to get through the front door without stepping on some object or another that had been set aside for later. Magazines, junk mail, old games, plastic containers, these things were set on top of or around cardboard boxes stacked up to shoulder height. Each box was full of things she felt were important such as outdated newspaper articles, extra dishes and old birthday cards. There didn’t seem to be any rhyme or reason to how things were stored although Abby assured us she knew were everything was.
Abby had dreamed of the day when she could move to a senior community. She told us with excitement, about the Bingo games within walking distance and art classes that she would take. She couldn’t wait to meet people her own age and decorate her new place. She had so many hopes for the future but her things were literally keeping her from moving on with her life.
Her house had been on the market for over a year. Abby was on her 3rd Realtor and couldn’t understand why he wanted her to lower the price. She was sure her home was worth more than the asking price. What she didn’t understand is that buyers were unwilling or unable to see past all of her stuff.
We knew we had our work cut out for us. Not only did we need to clear out and stage the entire property, we had to find a way to do it without making Abby feel like we were invading and taking over her space. At Abby’s age she tired easily and didn’t like to be told what to do. This was her house and she was in charge!
Luckily, I was one of 5 Stagers on the project. We discovered very quickly that Abby loved to talk. Every object we picked up had a story and she wanted to tell it. She also found it extremely difficult to just sit back and let us do our job. We decided the best plan was to have one or two stagers work with her on certain projects such as organizing her desk. The rest of the team would do general clear out.
The head Stager had met with Abby’s family before we began the staging. She was told that Abby was unwilling to part with anything and they would support her in this. Although it was hard as a professional to just pack things away without doing at least a little purging, we knew we had to respect Abby’s wishes. The overall goal was not to help Abby downsize, but to get the property ready to be sold. Packing supplies were purchased and we set to work. Every room was filled to maximum capacity with boxes, furniture, and odds and ends. Things that most people would discard such as broken birdhouses, or puzzles with missing pieces, we neatly packed and labeled. One box especially stands out in my mind. It was filled with old newspaper articles, mugs with broken handles, a mate-less bedroom slipper, and a doll with no hair and only one arm. The fact that Abby refused to let things like this go made me realize that you can’t always understand why people do things. It was not our place to judge, but instead to help Abbey reach her ultimate goal of selling her house.
As the hours passed I couldn’t help but feel sorry for Abby’s family once she was gone. They would have so much work. It would take weeks to go through all of this stuff. Abby assured us that, once she was in her new place, she would go through everything. I had a feeling it would never happen. The best we could do was store the items we felt she would need in her new space in an area that she could easily access. Everything else was boxed up and compiled into a list so when she was ready she would know what was stored where.
At the end of each day we were all exhausted but we knew if we didn’t help this woman get her house in a presentable condition it would never sell for the price she was asking. Since the house had been on the market previously without an offer, we knew buyers were not taking the time to even consider asking less. It was time for drastic measures. It took 5 Stagers 30 hours to clear out her 3-bedroom home. A storage unit was rented and half the garage was filled with boxes of her things.
Finally, we could get down to the staging! We surprised Abby by pulling out some of her mother’s artwork to display in her living room. Unfortunately because of the way she had stored the pieces, several of them had developed mold spots. Those of course, were carefully packed away for her. We enjoyed helping her display her painted china and her own artwork that she was so proud of. I was amazed at the transformation the space had made in a matter of days. Instead of having to maneuver around boxes and piles of stuff in order to see the property, buyers would now see a spacious, clean home. It would be known as the house with the large rooms and beautiful kitchen rather than the place with all the “junk”.
Abby, very quickly, became used to having so many people around to help her. We made the extra effort to get her lunch, start some laundry, and scrub her bathrooms and floors. These things we did out of the goodness of our hearts, and because we knew there was no one else that would. I wondered as the days past how many elderly people out there are in a similar situation? They may not have family that can or will help. Things easily become overwhelming.
Meeting Abby helped me to see that working with seniors requires an extra effort and gentle touch on the part of the stager. You can’t go in expecting to work your magic in a matter of days. These people have special needs and issues that take care and understanding to work through. They have a wish to feel useful and want to make the decisions regarding their things. It is often scary to think of moving to a new place especially if they have been in the existing home for a number of years. Since this experience, I have worked with other seniors. While no situation has been as dramatic as this, some have had physical or emotional challenges to overcome. I find that I take more care in explaining the processes as well as helping them make the best choices for their situation. This allows them to focus on the future rather than dwell on the past.
©2007 Heather Durren, ASP, IAHSP
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